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Frequently asked questions

General questions

What’s the difference between Freedom and Liberty Plans?

Both Freedom and Liberty plans are available in select areas with the highest available capacity on satellite beams, meaning there aren’t as many people using Viasat (formerly Exede or WildBlue) services in these areas.

The Freedom package features a 150 GB monthly data allowance, the first satellite internet package with a data allowance that large. When you reach the data allowance, your service is restricted down to very slow speeds.

Liberty Plans allow you to use a Liberty Pass (once you’ve reached the data allowance on your plan) to give you 1 to 5 Mbps download speeds, fast enough to get things done online in non-peak hours (usually from 2am to 5pm).

Does Viasat have a data allowance?

Some Viasat, Exede, and WildBlue legacy plans do have a data allowance, as addressed in the question about Freedom and Liberty Plans above. However, there are now unlimited data plans that don't have a monthly data allowance, so the amount of data you use won’t affect your monthly cost.

Unlimited data plans range in download speeds, depending on the availability in your area, with the Unlimited Platinum 100 plan providing speeds up to 100 Mbps where available.

2Cancellation of EasyCare within 90 days after purchase may result in charges for EasyCare services previously received. Re-enrollment in EasyCare may be restricted for up to 180 days after cancellation. EasyCare features are subject to the terms and conditions of the Viasat EasyCare Plan Addendum to your Customer Agreement.

3Depending on the specific unlimited data service plan available at your location, after you use the following amount of High-Speed Data, you will continue to receive unlimited data (referred to as “Standard Data”); however, Viasat may prioritize Standard Data behind other customers during network congestion, which will result in slower speeds: Basic 12 (15 GB); Bronze 12 (35 GB, 40 GB or 80 GB); Silver 12 (45 GB); Gold 12 (65 GB); Bronze 25 (35 GB); Silver 25 (60 GB, 100 GB or 120 GB); Gold 30 (100 GB or 200 GB); Gold 50 (100 GB or 200 GB), Platinum 30 (150 GB ), Platinum 50 (150 GB) and Platinum 100 (150 GB or 300 GB). Speeds are up to and will vary. is an authorized retailer of Viasat. Viasat logos are trademarks, registered trademarks and/or service marks of Viasat. and/or its affiliate(s). The Viasat trademarks, registered trademarks and/or service marks are used under license of Viasat and/or its affiliate(s). 5202 W. Douglas Corrigan Way, Ste 300, Salt Lake City, UT 84116.

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